Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. Ordering & Payments

  • What payment methods do you accept? We accept all major Credit/Debit cards, UPI, and Net Banking through our secure Razorpay checkout. International customers can pay with international Visa, Mastercard and American Express cards or Apple Pay. All prices are charged in Indian Rupees (INR); your bank converts the amount to your currency.

  • Can I change or cancel my order? Orders can be modified or cancelled within 24 hours of placement. Once the order has been processed for shipping, we are unable to make changes.

2. Shipping & Delivery

  • Do you offer International Shipping? Yes! We ship our collections worldwide. Whether you are in the USA, UK, Canada, or Australia, Veera Products can reach your doorstep.

  • How long will it take to receive my order?

    • Domestic Shipping: 5–7 business days.

    • International Shipping: about 10–14 days after dispatch, depending on your location and customs processing.

  • How much does shipping cost?

    • India: Standard delivery is free on all orders. Express delivery is ₹150.

    • International (USA, UK, Canada, Australia, UAE, Singapore and more): free worldwide shipping. Shipping is already included in the product price, so there is no extra charge at checkout.

    Import duties or customs fees charged by your country (if any) are paid by the customer on delivery.

  • How can I track my order? Once your order ships, you will receive an email with a tracking number and a link to monitor your package in real-time.

3. Product & Fit

  • Do the sarees come with a blouse? At Veera Products, we offer variety!

    • Dailywear/Classic Sarees: Usually come with an unstitched blouse piece.

    • Navratri & Special Collections: Many of these come with Readymade Stitched Blouses so you are event-ready the moment your package arrives.

    • Please check the individual product description to see if the blouse is stitched or unstitched.

  • Is there a margin in the readymade blouses? Yes, our readymade blouses include a 2-inch inner margin on both sides, allowing you to easily alter the size for a perfect fit.

  • Are the blouses padded? Our Bridal and Navratri blouses typically come with high-quality padding. Dailywear cotton blouses are usually non-padded.

4. Returns & Exchanges

  • What is your return policy? We offer a 14-day return or exchange policy from the date of delivery for items that are unused, unwashed, and have original tags. Please note that custom-stitched items and sale items are non-returnable.

  • International Returns: Please contact our support team at veeraproducts12911@gmail.com for specific instructions regarding international returns.

5. Fabric Care

  • How should I care for my Silk and Khadi products? To maintain longevity, we recommend Dry Clean Only for all Silk, Chanderi, and heavily embroidered items. For dailywear Cotton, a gentle hand wash in cold water is recommended.